Salaojapiste Holding Oy, Business ID: 3523396-3
Kypärälahdentie 46, 44150 Äänekoski, Finland
Email: info@salaojapiste.fi
Salaojapiste Holding Oy, Business ID: 3523396-3
Kypärälahdentie 46, 44150 Äänekoski
Email: info@salaojapiste.fi
Salaojapiste Group’s customer, online service and online store register.
Purpose of This Privacy Policy
This Privacy Policy explains how Salaojapiste Holding Oy processes personal data in its online services, online store, customer relationships and other business operations.
This Privacy Policy applies to all services provided by the Salaojapiste Group unless otherwise specified for a particular service.
This Privacy Policy explains how Salaojapiste Holding Oy processes personal data in its online services, online store, customer relationships and other business operations.
This Privacy Policy applies to all services provided by the Salaojapiste Group unless otherwise specified for a particular service.
4. Personal Data We Process
4. Personal Data We Process
We only process personal data that is necessary for providing our services, fulfilling contracts, managing customer relationships or developing our business operations.
Basic information
name
telephone number
email address
property address
postal address
Property-related information
location and characteristics of the property
results of the property analysis
information affecting pricing
quotations and contracts
information related to carrying out the renovation
Online service usage data
IP address
technical information about the browser, operating system and device
log data and information describing the use of the service
data collected through cookies in accordance with the user’s consent
Customer relationship information
contact details
quotation and order history
customer service interactions
invoicing information
information related to financing, where the customer applies for financing
We only process personal data that is necessary for providing our services, fulfilling contracts, managing customer relationships or developing our business operations.
Basic information
name
telephone number
email address
property address
postal address
Property-related information
location and characteristics of the property
results of the property analysis
information affecting pricing
quotations and contracts
information related to carrying out the renovation
Online service usage data
IP address
technical information about the browser, operating system and device
log data and information describing the use of the service
data collected through cookies in accordance with the user’s consent
Customer relationship information
contact details
quotation and order history
customer service interactions
invoicing information
information related to financing, where the customer applies for financing
We only process personal data that is necessary for providing our services, fulfilling contracts, managing customer relationships or developing our business operations.
Basic information
name
telephone number
email address
property address
postal address
Property-related information
location and characteristics of the property
results of the property analysis
information affecting pricing
quotations and contracts
information related to carrying out the renovation
Online service usage data
IP address
technical information about the browser, operating system and device
log data and information describing the use of the service
data collected through cookies in accordance with the user’s consent
Customer relationship information
contact details
quotation and order history
customer service interactions
invoicing information
information related to financing, where the customer applies for financing
5. Sources of Personal Data
Personal data may be collected from the following sources:
information entered by the user and property analyses
requests for quotations, online store orders and the conclusion of contracts
telephone calls, emails and customer service interactions
public registers and official sources where necessary for providing the service and permitted by law
6. Purposes of Processing Personal Data
Personal data is processed for the following purposes:
producing a property analysis and calculating a price
preparing a quotation and providing the online service
processing online store orders and contracts
planning and carrying out renovations
providing customer service and managing communications
sales, marketing and management of the Group’s business operations
developing services, ensuring data security and preventing misuse
fulfilling statutory obligations
7. Legal Bases for Processing Personal Data
Steps taken at the request of the data subject prior to entering into a contract
When the user completes a property analysis, requests a price or quotation, or initiates the ordering process.
Performance of a contract
When the user places an order, signs a contract or uses another service based on a contract.
Legitimate interests of the Data Controller
managing customer relationships and sales
managing leads and developing the Group’s operations
maintaining information systems, ensuring data security, preventing misuse and reporting
Legal obligation
Accounting and tax legislation and other obligations imposed by public authorities.
Consent
The use of analytics and marketing cookies is based on the user’s consent.
8. Automated Analysis
Based on the information provided by the user and available property data, the online service automatically produces a property analysis and price.
The analysis is used as a tool for providing the service and does not, on its own, determine whether the renovation will be carried out or how any subsequent stages of the service will proceed.
9. Contacting the User
When a user uses the online service, completes an analysis, requests a quotation or places an order, we may contact them by telephone, email, text message or another method of communication provided by the user.
The contact may concern the results of the analysis, a quotation, an order, the implementation of a renovation, customer service or the marketing of services in accordance with applicable legislation.
Where necessary, contact may also take place through an in-person visit to the property when the visit relates to an analysis, request for quotation, order or customer relationship initiated by the user.
When a user uses the online service, completes an analysis, requests a quotation or places an order, we may contact them by telephone, email, text message or another method of communication provided by the user.
The contact may concern the results of the analysis, a quotation, an order, the implementation of a renovation, customer service or the marketing of services in accordance with applicable legislation.
Where necessary, contact may also take place through an in-person visit to the property when the visit relates to an analysis, request for quotation, order or customer relationship initiated by the user.
10. Salaojapiste Group
Salaojapiste Holding Oy is the parent company of the Salaojapiste Group and is responsible for the Group’s shared administrative, marketing, information system, sales and development services.
Personal data may be processed within the Group where necessary for providing a service or property analysis, preparing a quotation or contract, managing the customer relationship, carrying out a renovation, invoicing, arranging customer service or maintaining the Group’s information systems and business operations.
Personal data may be disclosed to the Salaojapiste Group company responsible for providing services or carrying out a renovation in the customer’s area. The data may also be processed for the purposes described above by companies that may become part of the Group in the future.
11. Recipients of Personal Data
Personal data may be disclosed to or processed by the following service providers to the extent necessary for providing the service:
companies belonging to the Salaojapiste Group
Hetzner Online GmbH (service infrastructure)
Framer B.V. (online service platform)
Google LLC and Google Ireland Ltd (Google Analytics)
Meta Platforms Ireland Ltd (with the user’s consent)
Microsoft Corporation (Microsoft 365 services)
SiteGround Hosting Ltd
Easoft Oy (customer relationship management)
Bink (strong authentication and electronic signatures)
Santander Consumer Finance Oy (financing applications at the customer’s request)
Service providers process personal data only to the extent necessary for providing their respective services.
12. Transfers of Personal Data Outside the EU or EEA
Some of the service providers we use may process personal data outside the European Union or the European Economic Area.
In such cases, we ensure that the safeguards required by European Union data protection legislation are in place, such as the European Commission’s approved Standard Contractual Clauses or the use of service providers participating in the EU–US Data Privacy Framework.
13. Data Retention
Personal data is retained only for as long as necessary to fulfil the purposes described in this Privacy Policy or as required by law.
Property analyses 24 months from the most recent activity
Property analyses 24 months from the most recent activity
Property analyses 24 months from the most recent activity
Property analyses 24 months from the most recent activity
Leads 24 months from the most recent contact or update
Leads 24 months from the most recent contact or update
Leads 24 months from the most recent contact or update
Leads 24 months from the most recent contact or update
Customer information For the duration of the customer relationship and for as long as necessary thereafter
Customer information For the duration of the customer relationship and for as long as necessary thereafter
Customer information For the duration of the customer relationship and for as long as necessary thereafter
Customer information For the duration of the customer relationship and for as long as necessary thereafter
Contracts For the duration of the contract and the applicable statutory retention period
Contracts For the duration of the contract and the applicable statutory retention period
Contracts For the duration of the contract and the applicable statutory retention period
Contracts For the duration of the contract and the applicable statutory retention period
Accounting records In accordance with accounting legislation
Accounting records In accordance with accounting legislation
Accounting records In accordance with accounting legislation
Accounting records In accordance with accounting legislation
Salaojapiste Holding Oy protects personal data through appropriate technical and organisational measures. Access to the data is restricted to persons whose duties require it.
Measures include:
encrypted network connections
access rights management
logging
backups
server and data security solutions
staff instructions and training
15. Rights of the Data Subject
The data subject has the right to:
obtain information about the processing of their personal data and access the data concerning them
request the correction of inaccurate data
request the erasure of data on grounds provided by law
request the restriction of processing or object to the processing
receive their data in a structured, commonly used and machine-readable format, where applicable
withdraw their consent where the processing is based on consent
lodge a complaint with the Office of the Data Protection Ombudsman
Requests concerning personal data may be sent to info@salaojapiste.fi
16. Cookies
The online service uses essential cookies to ensure that the service functions correctly.
With the user’s consent, analytics and marketing cookies may also be used, for example, to develop the service, compile visitor statistics and measure marketing effectiveness. Further information is available in the Cookie Policy.